Terms of Service

Welcome to OptiGenesis. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. These terms apply to all visitors, users, and customers who browse or purchase through our site.

1. Acceptance of Terms

When you use our website, you agree to the terms outlined here. These conditions may change at any time without prior notice. We encourage users to read these terms periodically.

• Continued use of the site means you accept any changes.
• You are responsible for reviewing and understanding the latest version.
• If you do not agree to any part of the terms, you should not access or use our services.

2. Use of Our Website

You may not misuse this website or use it for any unlawful purpose. We reserve the right to refuse service, terminate accounts, and cancel orders if we believe a customer has violated any applicable law or these terms.

• All activity on the website must comply with local, state, and federal regulations.
• The website is intended for users over the age of 18.
• Any attempt to interfere with the site’s security or functionality is prohibited.

3. User Accounts and Accuracy

To make a purchase, you may be asked to create an account. It is your responsibility to provide accurate and updated information.

• Protect your password and account access at all times.
• Notify us immediately of any unauthorized use or security breach.
• OptiGenesis is not liable for any loss resulting from unauthorized access to your account.

4. Product Information and Pricing

We strive to maintain accurate product listings and pricing. However, occasional errors may occur.

• We reserve the right to correct any errors or inaccuracies at any time.
• Prices are subject to change without prior notice.
• Product availability may vary depending on demand and inventory.

5. Orders and Payments

All orders must be paid in full at the time of purchase. Payment can be made through secure gateways available on our site.

• We accept major debit and credit cards.
• Orders will be processed once payment is successfully verified.
• In cases of suspected fraud, orders may be delayed or cancelled.

6. Shipping and Delivery

All shipping details, timelines, and rates are listed in our Shipping Policy. Please review that page for specifics related to order fulfillment and delivery times.

• Shipping timelines are estimates and may vary based on destination.
• We are not responsible for delays caused by external carriers.
• Tracking numbers are provided once the order is shipped.

7. Returns, Refunds, and Exchanges

Our Return Policy provides details on how to request returns or refunds. All return requests must meet eligibility criteria.

• Items must be returned within the timeframe outlined in our policy.
• Products must be unused, sealed, and in original condition.
• Refunds will be processed after inspection of returned items.

8. Intellectual Property

All site content, including text, product images, logos, and graphics, are the property of OptiGenesis and are protected by copyright and trademark laws.

• You may not reuse, reproduce, or distribute our content without written permission.
• Unauthorized use may result in legal action.

9. Limitation of Liability

OptiGenesis is not liable for any indirect or consequential damages arising from your use of the site or purchase of products.

• This includes loss of data, profits, or interruption of service.
• We do not guarantee the uninterrupted or error-free function of the site.

10. Modifications and Updates

These terms may be updated without notice. It is your responsibility to stay informed by reviewing this page periodically.

• Any changes will become effective once published.
• Continued use after changes constitutes acceptance of the updated terms.